Archive for May, 2010

Exhibitor Profile: Insync Surveys

28/05/2010

Insync Surveys is a leading Asia Pacific provider of benchmarked stakeholder surveys, and will be exhibiting at ALIA Access. A big thank you to Michael Samarchi (Industry Relationship Manager and Library spokesperson) for taking the time to answer our questions!

insync surveys

1. Can you please give us a taste or teaser of what you will be displaying / presenting at the conference exhibition? Do you have any new products or services you will be launching at the conference?

Insync Surveys has been doing a lot of work recently in the area of qualitative thematic analysis – that’s where we ask your customers an open-ended question, then we read through every response and tease out the common themes. We’ve developed a huge amount of benchmark data in this area, so we can tell you not only how your customers feel about your library, but how this compares to other libraries.

2. In your field of work, what is inspiring, exciting or challenging you at the moment?

At the moment I’m loving standing in front of a large audience and being able to have a real conversation about how their customers feel. This is different to a presentation – the strength of the research behind what we say, and the openness with which our clients take on this information, can turn this into a very rewarding experience for both sides.

3. If you will be visiting Brisbane for the first time, what are you looking forward to the most? If you are a local or know Brisbane well, please share your favourite thing to do or place to visit in Brisbane.

I’m a huge fan of the Southbank area, I love the arts precinct. I love visiting museums and arts centres, and hope I’ve got enough time during my trip to indulge myself in this area.

4. What is the best experience you have ever had at a library conference?

Back when I was working for the Department of Defence Library I presented a paper at a land warfare conference, coincidentally at the Brisbane Convention Centre. After the presentation a Colonel from the US army approached me – he was huge, tall and gruff. He barked at me “What are you sellin’, son?”

I explained that I’d been researching the proliferation of information on land warfare on the internet in the last few years. As I explained my findings he softened and told me “I think that’s the best thing I’ve heard at this conference!” He told me a little about who he was and his story – he’d been in the first Gulf War. It was great getting a chance to chat to this guy.

Exhibitor Profile: Oxford University Press

25/05/2010

Be sure to stop by the Oxford University Press stand in the conference exhibition area! Oxford University Press

1. Can you please give us a taste or teaser of what you will be displaying / presenting at the conference exhibition? Do you have any new products or services you will be launching at the conference?
We will be displaying/presenting Oxford Bibliographies Online, Oxford Dictionaries Online and BBC College of Journalism. We will be launching the new Berg Fashion Library.

2. In your field of work, what is inspiring, exciting or challenging you at the moment?
The range and functionality of new online resources.

3. If you will be visiting Brisbane for the first time, what are you looking forward to the most? If you are a local or know Brisbane well, please share your favourite thing to do or place to visit in Brisbane.
A ride on the Rivercat.

4. What is the best experience you have ever had at a library conference?
Dressing up as Frank Sinatra for a conference dinner!

Exhibitor Profile: University of South Australia

25/05/2010

The University of South Australia will be exhibiting at the conference this year. Thank you Moira Lawler for sharing this update: University of South Australia

1. Can you please give us a taste or teaser of what you will be displaying / presenting at the conference exhibition?
The University of SA will promoting the newly recognised suite of Library and Information Management programs.

2. In your field of work, what is inspiring, exciting or challenging you at the moment?
Challenging:  Maintaining and embracing web 2.0 technologies in a meaningful and engaging way. The challenge of creating comfortable physical library spaces which  are engaging and not passive. Keeping professionally up to date to maintain an engaging and interesting LIS course.

3.  If you will be visiting Brisbane for the first time, what are you looking forward to the most? If you are a local or know Brisbane well, please share your favourite thing to do or place to visit in Brisbane.
I actually enjoy walking along the river and crossing the bridge to the other side.  I have quite often made my way to the Botanical gardens as it is so cool and lush in there and you can escape the hum drum.  The shopping is great too!!

4. What is the best experience you have ever had at a library conference?
I must confess this is the first library conference that Dr Hanisch and myself have attended but we are looking forward to meeting many interesting people and seeing what others have to offer.

Speaker Profile: Shirley Shepherd

24/05/2010

The first profile of a conference speaker is Shirley Shepherd, who is speaking as a part of the Public Libraries stream. Shirley Shepherd

1. Can you please give us a taste of what you will be speaking about at the conference?

Partnerships and collaboration at many levels are required to coordinate, develop and deliver flexible and meaningful library programs and services in the East Arnhem region. The East Arnhem Shire Council (EASC) in partnership with Northern Territory Library (NTL) and other providers are working together to deliver library services, promote reading and increase literacy and school readiness in Indigenous people in Northeast Arnhem Land, Australia.
Programs focus on early years learning and strategies include supporting caregivers to nurture literate behaviours and practices; providing access to age-appropriate books and resources, including own language material; and training local Indigenous people to facilitate family-oriented early learning activities.  

2. In your field of work, what is inspiring, exciting or challenging you at the moment?

My work at the moment is all three: inspiring, exiting and challenging!  The many challenges include remoteness, funding, language and cultural differences but the potential for making a difference through provision of meaningful library programs and services is very exciting. I am continually inspired by working with other service providers and Indigenous people who are working to improve life in their communities.

3. If you will be visiting Brisbane for the first time, what are you looking forward to the most? If you are a local or know Brisbane well, please share your favourite thing to do or place to visit in Brisbane.

I’m originally from Goondiwindi in southern Queensland so I’ve been visiting Brisbane since I was very young. As a child I loved the Queensland Museum and going to the wool auctions to see our wool being sold (I grew up on a sheep property). As an adult my visits are to catch up with family, but I do enjoy a saunter down Queen Street Mall and looking through the boutiques in the Wintergarden.

4. What is the best experience you have ever had at a library conference?

I’m really a novice at library conferences – ALIA Access 2010 will be my second one ever. I attended ALIA 2008 in Alice Springs and went to several great presentations. However, the highlights for me were meeting and talking with library professionals from all over the world and the conference dinner under the stars at Ooraminna Homestead.

Exhibitor & Sponsor Profile: QLS Technology

20/05/2010

QLS Technology is one of the conference’s Premium Access Sponsors, as well as one of the many library supply companies you will get to see at ALIA Access 2010.

QLS Technology is a division of Queensland Library Supplies Pty Ltd, a Privately Owned & Operated, 30 year old, Australian, specialist Library equipment supplier. QLS have for over 10 years been designing, manufacturing, installing and supporting a range of Library Automation Products including, Patron Self Issue (over 79 installations) and Returns Systems, Electronic Returns Bins (over 250 installations Australia wide) and Book Return Chutes (over 150 installations Australia wide).

Thanks to Colin Matthews (Division Manager for QLS Technology) for answering some of our questions about the company!

1. Can you please give us a taste or teaser of what you will be displaying / presenting at the conference exhibition? Do you have any new products or services you will be launching at the conference?
Simplification of the Returns Process

 2. In your field of work, what is inspiring, exciting or challenging you at the moment?

WH&S issues relating to the Returns Area

 “Inaccurate or Overselling” of products relating to RFID

 Contact details for QLS Technology.